We conduct our outreach in the areas of the city where the need is most urgent and resources are often scarce. This includes public spaces such as parks, CTA 'L' stations, and underpasses, as well as high-traffic and high-risk zones like Lower Wacker Drive areas that are commonly frequented by individuals experiencing homelessness, displacement, or extreme poverty. Our presence is especially focused in neighborhoods like Austin, where systemic disinvestment, economic hardship, and social inequities have created complex challenges for residents. By operating directly in these environments, we aim to build trust with vulnerable populations, provide immediate assistance, and connect individuals to long-term support systems, including housing, mental health services, harm reduction, and job placement programs. Our street-level approach ensures that we are not waiting for people to come to us we meet them exactly where they are, both physically and emotionally.